Casino & Operators

 

Suzo-Happ has a dedicated department to support gaming operators directly. This offers four specific services.

 

  1. Direct component sales
  2. Faster implementation of new technologies
  3. Gaming machine / component installations
  4. Technical training to the technical staff of the operators

 

Direct component sales

Our sales and service team has built up strong relations with gaming operators throughout EMEA. We understand your requirements and have built up our product range aligned to this. Should you not be able to find your required product online, please let us know at customerservice@suzohapp.nl . We will be very happy to provide quick, effective help.

 

Faster implementation of new technologies

Our products made up the heart of gaming slots. We shed light on the new technologies – the innovations that matter to you. We introduce these to you, explain them to you and can even train you on their applications. We break down the knowledge barrier on new technologies – so you can implement them better and faster.

 

Gaming machine / component installations

It is well known that gaming operations in Europe and Africa tend to be smaller and spread out.  Given the strength in depth of the Suzo-Happ team, Suzo-Happ is able to support all operators, regardless where they are situated or how many slot machines they operate. 

Suzo Happ can install complete gaming machines for gaming locations that are either completely new or being refurbished. Naturally, specific solutions can also be catered to. A very popular one at present is the updating of gaming machines to ticket-in, ticket-out.

 

Technical training to the technical staff of the operators

Once all the installations have been done, the next step is that staff is thoroughly trained so to be able to cater to the service needs day in and day out. The Suzo-Happ team is on hand to provide this training. This service normally follows the installation but can booked individually. Operators can ensure long-term piece of mind by securing a maintenance contract so that Suzo-Happ can support these products over the years to guarantee maximum machine uptime and thus player satisfaction.

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