Privacy Policy

SUZOHAPP Official Announcement: Privacy Requirements Update pursuant to the new GDPR EU 2016/679
SUZOHAPP hereby informs all Customers and Suppliers that all activities required to update data processing methods and operations are currently being put in place. The new European data protection regulations and the GDPR requirements ? General Data Protection Regulation (EU) 2016/679 are effective starting May 25, 2018.

What are the changes that have been introduced?
The GDPR aims to extend a number of existing rights of Individuals and Data Subjects, introducing new regulations regarding the processing of data collected by Enterprises.
In order to improve products and services provided to their customers, all Enterprises collect, retain and manage data via multiple communication channels with the outside world. They accomplish this objective via their own websites, mobile apps, social networks and other electronic and digital instruments (e.g. email marketing platforms).
For this reason, from the 25th of May 2018 we will be updating our Terms & Conditions of Service and our data processing documents (Privacy Policy, Data Protection Privacy Notice, Consent Collection and Registration Forms for Data Subjects).
Additionally, in order to improve the protection of data of our Data Subjects (users, customers, potential customers, suppliers), please be informed that we will continue to update such information as and when deemed appropriate.
As of the 25th of May 2018, by continuing to use our digital instruments to request our products, services, and/or by contacting us, you accept the new updated T&C's, therefore your data will be protected in accordance with the new applicable GDPR requirements.

SUZOHAPP Team


Your privacy is very important to us. At SUZOHAPP ("we" or "us" which includes any of our worldwide direct and indirect subsidiaries), we recognize and respect your privacy.

This Privacy Policy explains how we collect, use and disclose your information. This Privacy Policy (as amended from time to time, this "Privacy Policy") applies to SUZOHAPP's domain name www.suzohapp.com and its other affiliated sites ("Site").

This Privacy Policy, pursuant to Art. 13 of Legislation Decree no. 2016/679, refers to anyone who communicates their personal data, including, but not limited to, using web services accessible from this website.

What personal data we collect and why we collect it
SUZOHAPP collects different types of personal information from users who use the Site. Personal information is information that identifies you and this information may include, but not be limited to the following:

Name, title, business entity name, email address(es). Username and password. Contact preferences, mailing and website addresses, social media information, IP Address, Telephone and fax numbers. We also collect non-personal information ? data in a form that does not permit direct association with any specific individual. This includes information such as occupation, language, zip code, area code, unique device identifier and location. We may collect, use, transfer, and disclose non-personal information for any purpose. When you visit the Site you may be asked for information for various purposes, including any of the following:

  • Register an account.
  • Place and fulfill orders, deal registration and participate in rebate programs
  • Request information, quotes, services and samples.
  • Provide customer-service and support.
  • Provide webinars and training activities.
  • Sign-up for or subscribe to products and services, newsletters, promotional activities and other opportunities, contests, sweepstakes and surveys.
  • Respond to job postings.
  • Ask questions or to provide information to SUZOHAPP.

  • How We Use and Share Collected Information
    SUZOHAPP shares information collected from you with third parties only if SUZOHAPP is allowed to do so under applicable laws, as outlined in this Privacy Policy or with your prior consent. This includes the following:

  • Conduct our business with our worldwide affiliates and subsidiaries, consultants and service providers.
  • Improve the Site and our products and services.
  • Deliver and support our services and products.
  • Carry out transactions you have requested.
  • For auditing, data analysis and research.
  • Send you information about the Site, products and services, promotional activities, opportunities and marketing information, product safety information and your transaction status (using mailing platforms, such as Mailchimp & Salesforce).
  • Enforce our Terms of Sale, Terms of Use, Privacy Policy, and other agreements with you.
  • Comply with applicable law or service of process.
  • Site Usage and Account Registration.

  • While you may browse our Site without creating an online account, to use certain SUZOHAPP programs and Site features you may be required to create an account. As specified above, SUZOHAPP collects certain personal information during account registration, for identity verification purposes. We want you to be able to access and keep your personal information up to date. To view or edit your personal information stored in your account, please visit the SUZOHAPP Site "My Account", "Personal Information", "Settings" or similar tab. You may refuse to provide certain information; however, if you choose not to provide it you may not be able to take advantage of certain SUZOHAPP programs and Site features.

    We may collect information about how you use the Site such as general demographic information, viewership data and other anonymous information (e.g., what content is viewed, related transfer rates, length of viewing, which pages are viewed, from which websites end-users came to our Site, IP address(es), browser type and other information relating to the device through which the Site is accessed and for certain Service or product offerings selected by you, other information relating to the device through which the Site or Service are accessed.

    Use of Your Email
    We may use your email address to communicate with you about:

    • Your use of the Site and your account.
    • Orders you have placed and to send you receipts and possibly other transactional emails.
    • Inquiries or requests that you have made.
    • Only with your prior opt-in, through the registration as a User, the subscription to the newsletter, the sign-up form or the Contact form and/or participation at events in which SUZOHAPP is present, or however, provided to the owner of the site using any direct method by the User (filling out forms or correspondence). We will inform you about our products and services, news, promotional activities and other opportunities that we believe may be of interest to you. If, at any time, you would like to stop receiving these types of promotional e-mails, you may follow the opt-out instructions contained in any such e-mail. To communicate with you, we use mailing platforms, such as Mailchimp and Salesforce.
    • Other notices necessary and specific to you as a subscriber to one of our Services and or a product offering.

    If at any time you would like to unsubscribe from receiving future emails, you can email us at marketing.nl@suzohapp.com or use the unsubscribe button we use in every communication and we will promptly remove you from ALL correspondence.

    Contacting Us
    If there are any questions regarding this privacy policy you may contact via email at: dpo@suzohapp.com or you can get in touch with the marketing team:

    SUZOHAPP Netherlands BV
    Rijnzathe 12
    3454 PV De Meern
    The Netherlands
    E-mail: marketing.nl@suzohapp.com